1. Introduction
Welcome to DSM 101. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and participate in our training programs.
By using this website, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
Information you voluntarily provide, including:
Name
Email address
Mailing address
Phone number
Professional credentials or license information
Payment information (processed through third-party providers)
B. Account Information
Username and password
Course enrollment history
Certificates of completion
Continuing education records (if applicable)
C. Automatically Collected Information
When you access the website, we may automatically collect:
IP address
Browser type
Device information
Pages viewed
Date and time of visit
Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
Provide and manage course access
Process payments
Issue certificates of completion
Communicate with you regarding courses, updates, and support
Improve website performance and user experience
Comply with legal or regulatory requirements
Send marketing emails (you may opt out at any time)
4. Payment Processing
Payments are processed through secure third-party payment processors (e.g., Stripe, PayPal, or other providers). We do not store your full credit card information on our servers.
5. Sharing Your Information
We do not sell your personal information.
We may share information with:
Payment processors
Email service providers
Website hosting providers
Continuing education accreditation bodies (if required for CE documentation)
Legal authorities if required by law
All service providers are required to maintain confidentiality and protect your information.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience
Track site usage
Analyze website performance
You may disable cookies through your browser settings, though some website features may not function properly.
7. Data Retention
We retain personal information as long as necessary to:
Provide services
Maintain course completion records
Comply with legal or regulatory obligations
Resolve disputes
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system can guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of your data
To exercise these rights, contact us at: [Insert Email]
10. Children’s Privacy
DSM 101 is intended for professionals and adults age 18 and older. We do not knowingly collect personal information from children under 13.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
12. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy, please contact:
DSM 101
Krista Reed, LSCSW